When people ask what kind of shop we are, I usually answer for the Python group. We're an agile shop in a waterfall environment. However, that isn't true throughout the contract I'm on. Some of us are pure waterfall. Other groups work in two-week iterations. Even my own group sometimes breaks form and goes to a scrum cycle, or do proof of concept phases.
Why are so many people stuck on just doing one type of development cycle?
Ideally, we should be picking the perfect cycle for the project, one that makes the developers happy while not driving the PMs insane, or asking the customer to pay a premium for something that gives the way more paperwork than they thought they needed.
I have a dream where, before a project, we check out the scope and start figuring out exactly how we're going to do this new project, and all the factors involved in it. Here's some typical cases I run across:
Nail-biter
This is a project that has everyone from the top to bottom interested, somehow. CFOs and CEOs and CIOs are walking by now and then to check on progress. We aren't given a black box development environment: instead, we're coding in a plexiglass box with a metal floor that lets them occasionally shock our feet to see how we react. Developers start to iron their shirts. The tech lead stocks up on antacids. The customer demands regular updates.
Out of the Box Experience
We have a new project, and the developers insist their new framework will do everything we need out of the box. Attitudes are smug, and hours estimated are in the double digits. Extra features of the framework are snuck into the requirements, because hey, why not? We can finish this in a weekend, and still have time to go out and get beer! Developers do not iron their shirts, and the tech lead gets uneasy. The customer is sung songs about puppies and sunshine.
My favorite color is blue-- No, yellow!
The customer knows we need something, but we're not clear on what exactly. Feature lists become muddled as we try to work out exactly what this product is supposed to do. Developers become frustrated as no requirements are handed over. The tech lead is constantly in meetings, and looks like she's about to snap. The customer despairs that he may never get his product.
None of the above cases can be suited by one development style. An agile process would flop with a nail-biter as the developers are constantly interrupted, and could very well be too stressed to focus. Agile wouldn't work for the last case either, as the requirements are constantly shifting.
Were I able to suggest a development style for each project, I'd probably go this route:
Nail-biter = Modified Waterfall
Waterfall has its issues, but it does have the effect of making paperwork. Paperwork can be read by uppity ups, or presented to them, or gisted by their assistant. If you do it right, you can keep the developers out of the line of fire until it's time to code, and hopefully by that time, you have it nailed down what you need.
I do hate waterfall (with the fiery passion of a thousand suns), but if you do it right, you can use it in a case like this.
Out of the box = Proof of concepts
Whenever someone tells me that something works 'out of the box', I write up interactions. User goes to this page. User clicks on this. This happens. User selects this option. MAGIC HAPPENS. I then give the developers two weeks to make those interactions work with what I wrote, with the rule that unless I say they go to another page, they stay right where they are.
This helps get the developers a deeper understanding of their new baby, and a more realistic estimate of hours. Frameworks often rely on admin modules that can be fairly hairy and user unfriendly, and getting functions out of those modules can be more work than anyone expected.
Once one set of interactions is done, I move on to the next, passing along interactions until we have enough of an application to start making it pretty and refining it.
Requirement fog = agile
There's always going to be a core set of features. We know that the file drop-box will have to have the capability to upload files. We probably want to delete them. Start there, and while the developers work on that, the customer can pick a few more requirements. Since code is tagged frequently, if a customer decides a new feature isn't for him, we can kill it with a roll-back. Developers are kept busy, and we slowly build a nice, feature-rich product that everyone is happy with.
As I said, it's a bit of a dream, though I'm starting to introduce it into various teams in my sneaky ways. That's how we ninja tech leads roll: leadership through subterfuge!
Wednesday, May 20, 2009
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